Job Title: Site Reliability Engineer (SRE) GPS & YAVA Platform
Job Type: Contract-to-Hire (C2H)
Location: Hartford, CT or Wellesley, MA
Work Model: Onsite
Job Description:
We are looking for a hands-on Site Reliability Engineer (SRE) to support the GPS & YAVA platform . The role focuses on production reliability, proactive monitoring, automation, incident prevention, change validation, and resilience testing.
Required Skills:
Strong experience in SRE, Production Engineering, DevOps, Platform Engineering, or Infrastructure Engineering.
Experience with monitoring, logging, tracing, dashboards, alerting, and synthetic monitoring.
Strong troubleshooting skills across distributed applications and infrastructure.
Experience with DNS, networking, load balancing, TLS/certificates, WAF, API gateways, and cloud services.
Programming/scripting experience with Python, Go, PowerShell, Java, or similar .
Experience with incident response, RCA, postmortems, change validation, and automation.
Experience with resilience, capacity, failover, recovery, or performance testing.
Preferred Skills:
Salesforce CRM / CTI integrations
Contact Center / Five9 / Telephony
IBM MQ
DB2 / Mainframe
F5
Imperva
Azure / Google Cloud
Chaos Engineering / Performance Engineering
Responsibilities:
Monitor and improve GPS & YAVA platform reliability.
Build proactive monitoring, alerts, dashboards, and synthetic checks.
Validate high-risk application and infrastructure changes.
Troubleshoot production incidents and perform root cause analysis.
Develop automation for health checks, configuration validation, DNS/routing, certificates, and post-change verification.
Support resilience, capacity, failover, and recovery testing.
Work closely with application, network, security, database, cloud, telephony, MQ/mainframe, and vendor teams.
Important: This is a C2H opportunity and requires onsite work in Hartford, CT or Wellesley, MA.
Interested candidates: Please share your updated resume and contact details.
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